Updated: Nov 16, 2020
Recently, there have been conflicts regarding the two most used app stores; Google app store (Google play store) and App store by Apple, Spotify Technology, and Fortnite (Epic Games / Tencent). Firstly, I think Apple and Google should have treated their clients better. If these companies paid 30% commissions, they should have at least been fair to all apps rather than prioritizing their own apps.
However, I personally think that it is not correct for Epic games / Tencent to manipulate the contract by only paying a little part of the contract. This situation is continuously becoming an issue since Fortnite creator, Epic Games, is creating an advocacy group called the Coalition for App Fairness consisting of other apps. CAF claims that most app stores collect excessive fees and unfairly hinder competition by favoring their own products and services.
Although it is true that most app stores collect excessive fees and unfairly hinder competition by favoring their own products and services, we don’t have the right to put more laws and regulations controlling their app stores since it is their app store that they created. In addition, they did not legally violate the contract.
Nonetheless, as I mentioned, Google and Apple app stores should improve their client services. From the perspective of Google and Apple store, Fortnite nevertheless violated their contract.
In conclusion, I think both sides have their own point of view. Personally, Google and Apple apps should improve their client services, meanwhile, Epic Games should not violate their contract.